[Pharmtech-job-announce] FW: CVS Technician Opening in Novato

Rangaves, Diana drangaves at santarosa.edu
Thu Jan 16 11:05:34 PST 2014


________________________________
From: Strong, Traci <Traci.Strong at cvscaremark.com>
Sent: Thursday, January 16, 2014 11:02 AM
To: Rangaves, Diana
Cc: Strong, Traci
Subject: CVS Technician Opening in Novato

Hello Diana,

Here is a job opportunity that some past students may want to know about.

http://info.cvscaremark.com/careers



Location - State/City

CA - Novato

Street Address

1707 Grant Ave, Novato Ca 94947

Position Summary

Work as part of the Pharmacy Team to ensure that each customer has a positive shopping experience at CVS and to ensure customer satisfaction by serving each customer according to our company Values.
Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply.

Preferred Qualifications

*  Previous retail experience

Required Qualifications

Must be at least 18 years of age
Education

*  High school diploma or equivalent preferred

Must have CA State Pharmacy Technician License


Must have the ability to perform the following tasks:

Customer Service

  *   Greet each customer in a courteous and professional manner
  *   Assist all pharmacy and front store customers with their questions and concerns
  *   Request additional help when needed to maximize customer satisfaction
  *   Maintain customer/patient confidentiality according to HIPAA and company standards
  *   Answer telephone with appropriate greeting

Operations

  *   Comply with all federal and state laws, rules and regulations
  *   Comply with CVS policy and procedures at all times
  *   Adhere to CVS workflow and ensure quality assurance standards are maintained at all times
  *   Maintain prescription prioritization throughout prescription processing
  *   Process prescriptions
  *   Including translation of SIG codes, product selection, counting and measuring drugs, capping and uncapping vials and bottles
  *   labeling of prescriptions
  *   Resolve Third Party rejections and complete any manual claim forms
  *   Perform all register transactions, in adherence of CVS policy and procedures
  *   This includes cash, check and charge transactions
  *   Bag merchandise upon completion of sale
  *   Perform all prescription pick-up procedures, in adherence of CVS policy and procedures; Complete Prescription Pick-Up Log, validate customer address, Make the Offer to Counsel and direct customer to Pharmacist or Intern (if applicable)
  *   Communicate with all healthcare professionals when permissible and according to state law
  *   Retrieve and file prescriptions appropriately according to State and Federal Law
  *   Participate in all required store operational meetings
  *   Maintain a clean, organized and professional pharmacy department, according to CVS standards
  *   Access, input and retrieve information to/from the computer
  *   Stand for extended periods of time
  *   Assist front store operations when needed

Inventory Management

  *   Maintain in-stock by ensuring all inventory management policies and procedures are followed
  *   Utilize appropriate report(s) to maintain replenishment
  *   Pull outdated, damaged and recalled merchandise and prepare for return
  *   Assist with putting away drug orders (except CIIs) as permitted by law

Human Resources

  *   Support scheduling activities according to the needs of the business and workflow model
  *   Complete all required training programs
  *   Communicate with field management and corporate any required reporting




Traci Strong| CVS/Pharmacy | Field Colleague Trainer | Area 18/Region 73 | Cell 707-766-4870|eFax 401-652-2351 |Traci.Strong at CVSCaremark.com<mailto:%7CTraci.Strong at CVSCaremark.com>
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